We cannot be held responsible for any visa granted incorrectly or refused entry due to incorrect visa information. Though every effort will be made on our part to correct any visa issues prior to departure, no refund will be given by us in the event of false or incorrect information being supplied at the time of issue. We strongly recommend that you check your visa confirmation letter against your passport and personal information prior to departure.

The visa on arrival is applicable to air travel only, so once you choose this option through our website, you agree that you will fly to Vietnam in order to get your visa stamped. We will not refund in case you DO NOT enter Vietnam by air once your visa is approved.